We are proud to provide Deaf Awareness training to organisations across Merseyside. We help organisations to improve their understanding and awareness of some of the issues faced by people who are Deaf and Hard of Hearing – and provide some suggestions to help mitigate some of the challenges.
We recently held a Deaf Awareness session for The Beatles Story Museum in Liverpool, and Victoria Leyshon-Matthews, Guest Experience Manager, kindly sent across the feedback below:
“The Beatles Story recently attended a training session at MDSP, which brought together a diverse group from across all departments. Everyone who participated found the workshop to be both enjoyable and insightful. Ian, the instructor, did an exceptional job leading the class, creating a comfortable, engaging, and inspiring learning environment. His openness and willingness to share personal experiences added a powerful and authentic dimension to the training.
Since completing the session, we have made several positive changes in our approaches and communications within the museum to better support guests and colleagues who are deaf or hard of hearing. Our team has embraced these changes with confidence, and we are seeing a marked improvement in both guest and colleague interactions. I highly recommend this course to anyone, particularly those working in visitor-facing roles or public environments.”
Get Deaf Aware with MSDP
If you would be interested in improving the Deaf Awareness in your organisation, then MSDP can help. We provide face-to-face courses at both our head office in Liverpool and on-site for Merseyside based organisations, so please take a look at the webpage or get in touch if you would like to find out more – trainingone@msdp.org.uk
Alternately we also have a low-cost, high-impact online Deaf Awareness course, which you can find out about on our dedicated website: deafaware.msdp.org.uk
The Beatles Story Museum
Experience Beatlemania first-hand with immersive recreations of key locations in the band’s career including Hamburg, The Cavern Club, Abbey Road Studios and more. Find out more (and how to visit) on the website: www.beatlesstory.com
